Life is a process is a simple blog.  How Six Sigma methods can be used to improve most any process.  However the focus is on methods and more importantly, the business of service.

Used to fine-tune manufacturing processes, Six Sigma is being applied in many areas of business, leisure, health – just about anything the imagination can  think of.   The Service Industry has become one of if not the largest sector in the economy of the United States.  Six Sigma can and is being used in pursuit of Perfect Service.  So let’s talk methods, successes and failures – it’s all good!


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